Terms & Conditions

1. Introduction

1.1. These terms and conditions govern your subscription to Big Hitters Club Limited (hereinafter referred to as "the Club"), encompassing the use of www.BigHittersClub.co.uk (the "Website") and participation in online courses facilitated through the Club's app.

1.2. By subscribing to Big Hitters Club Limited, enrolling in any courses, and using the Website or app, you agree to comply with these terms and conditions. If you do not agree, please refrain from utilizing the services provided by Big Hitters Club Limited.

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2. Course Content
2.1. Big Hitters Club Limited offers a variety of subscription-based courses facilitated by renowned educators ("Instructors").
2.2. Instructors are solely responsible for the content of the courses, including videos, materials, and resources, accessible through the Website and the Club's app. Big Hitters Club Limited disclaims any responsibility for the accuracy, completeness, or quality of the course content.

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3. Subscription, Enrolment, and Payment
3.1. To access Big Hitters Club Limited's courses, users must subscribe through the Website, create an account, and pay the relevant subscription fees, which also grants access to the courses via the Club's app.
3.2. Subscription fees are non-refundable, with exceptions outlined in these terms or as required by applicable law.

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4. Satisfaction Guarantee and Access to Private Groups
4.1. Big Hitters Club Limited endeavors to provide valuable courses; however, satisfaction is subjective and may vary.
4.2. Subscribers dissatisfied with a course may contact Big Hitters Club Limited within 7 days of enrolment for a case-by-case evaluation of refund or credit requests. Subscribers also gain access to private groups for interaction with Instructors, though responses are not guaranteed.

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5. Liability and Intellectual Property
5.1. Big Hitters Club Limited is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of its services, including dissatisfaction with course content.
5.2. All content on the Website and the app, including course materials, is protected by copyright and intellectual property laws. Unauthorised reproduction, distribution, or use is prohibited.

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6. Data Handling and Partner Collaboration
6.1. Big Hitters Club Limited reserves the right to collect and retain user data, as outlined in the Privacy Policy. Users' data may be shared with partners or third parties at the discretion of Big Hitters Club Limited for collaboration or business purposes.

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7. Termination and Governing Law
7.1. Big Hitters Club Limited retains the right to terminate or suspend a subscriber's account for any violation of these terms and conditions.
7.2. These terms and conditions are governed by the laws of the United Kingdom. Disputes shall be resolved in the courts of the United Kingdom.

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8. Changes to Terms and Conditions
8.1. Big Hitters Club Limited may revise these terms and conditions at its discretion without prior notice. Users are responsible for periodically reviewing the terms.

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9. Subscription Model Specifics
9.1. Subscribers gain access to courses and private groups with Instructors through both the Website and Big Hitters Club Limited's app. The Club retains the right to protect intellectual property associated with its courses.
9.2. Big Hitters Club Limited reserves the right to share subscriber data with partners or third parties as deemed necessary for business purposes.

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10. User Conduct and Responsibilities
10.1. Subscribers agree to conduct themselves responsibly, refraining from any behaviour that may disrupt the learning environment or violate the rights of others.
10.2. Big Hitters Club Limited reserves the right to take appropriate action, including account suspension or termination, in response to any user conduct that violates these terms or adversely affects the learning community.

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11. Content Moderation
11.1. Big Hitters Club Limited reserves the right to monitor, review, and moderate user-generated content within private groups and course discussions on both the Website and the app.
11.2. Inappropriate or offensive content may be removed, and users responsible for such content may face account suspension or termination.

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12. Dispute Resolution and Service Guarantee
12.1. In the event of disputes, subscribers agree to address concerns directly with Big Hitters Club Limited. The Club will make reasonable efforts to resolve disputes, but no specific outcomes or guarantees are implied.
12.2. Subscribers acknowledge that courses are based on Instructors' opinions and experiences, not facts. Big Hitters Club Limited does not guarantee specific results or outcomes from participating in the courses.

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13. Limited License
13.1. Subscribers are granted a limited, non-exclusive license to access and use the courses, content, and features offered by Big Hitters Club Limited solely for personal and non-commercial purposes.
13.2. This license does not permit the reproduction, distribution, or resale of course materials, and any unauthorised use may result in legal action.

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14. Third-Party Links and Collaborations
14.1. The Website and app may contain links to third-party websites or services. Big Hitters Club Limited is not responsible for the content, policies, or practices of these third parties.
14.2. Collaborations with third parties are subject to separate agreements, and Big Hitters Club Limited is not liable for any issues arising from interactions with these entities.

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15. Termination of Instructors
15.1. Big Hitters Club Limited reserves the right to terminate its collaboration with any Instructor for reasons including but not limited to breaches of conduct, inadequate content quality, or failure to comply with Club policies.
15.2. Subscribers will be informed of any changes to Instructors, and Big Hitters Club Limited will make reasonable efforts to ensure continuity in course offerings.

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16. Indemnification
16.1. Subscribers agree to indemnify and hold Big Hitters Club Limited, its affiliates, and Instructors harmless from any claims, losses, or damages arising from the subscriber's use of the Website, app, or participation in courses.
16.2. This indemnification includes legal fees and costs incurred by Big Hitters Club Limited or Instructors due to the subscriber's actions.

17. Group Rules

17.1. Private groups facilitated by Big Hitters Club Limited are designed to foster a positive and respectful learning environment. Subscribers must adhere to the following generic rules to maintain the integrity and inclusivity of these groups:

17.2. Respectful Communication: Subscribers must engage in respectful and courteous communication with fellow group members and Instructors. Bullying, harassment, or any form of disrespectful behaviour will not be tolerated.

17.3. Inappropriate Language: The use of offensive, discriminatory, or inappropriate language is strictly prohibited. Subscribers are encouraged to express themselves in a manner that upholds the inclusive and educational nature of the group.

17.4. Relevant Content: Contributions within the group should be relevant to the course content and conducive to a positive learning experience. Off-topic discussions, spam, or any content that may disrupt the group's purpose are discouraged.

17.5. No Unauthorised Promotion: Subscribers should refrain from unauthorised self-promotion or promotion of external products or services within the group. Any promotional activities must be approved by Big Hitters Club Limited.

17.6. Confidentiality: Information shared within the group, including discussions and materials, should be treated with confidentiality. Respect the privacy of fellow subscribers and Instructors.

17.7. Compliance with Laws: Subscribers are required to comply with all applicable laws and regulations. Any illegal activities or discussions promoting unlawful behaviour are strictly forbidden.

17.8. Reporting Violations: If a subscriber observes any violations of these rules, they are encouraged to report such incidents promptly to Big Hitters Club Limited through the provided channels.

17.9. Consequences of Violations: Violations of these group rules may result in warnings, temporary suspension, or removal from the group, as deemed appropriate by Big Hitters Club Limited. The severity of consequences will depend on the nature and repetition of the violation.

17.10. Appeals Process: Subscribers who believe they have been unfairly penalised may appeal the decision through the established channels within a reasonable timeframe
 

18. Parental Consent for Users Under 18

18.1. By subscribing to Big Hitters Club Limited's services, you confirm that you are either above the age of 18 or that you have obtained parental consent to use the Website, app, and participate in our subscription-based courses.

18.2. If you are under the age of 18, it is imperative that you seek and obtain parental or legal guardian consent before subscribing to our services. Big Hitters Club Limited does not knowingly collect personal information from individuals under the age of 18 without parental consent.

18.3. If you are a parent or legal guardian, and you discover that your child has provided personal information to us without your consent, please contact us promptly to ensure appropriate measures are taken.

18.4. Big Hitters Club Limited reserves the right to verify the age of users and may, at its discretion, suspend or terminate the account of any user found to be under the age of 18 without proper parental consent.

By subscribing to our services, you acknowledge and agree to the requirements outlined in this parental consent provision. It is your responsibility to ensure compliance with this policy, especially if you are under the age of 18.